French officials are investigating the low-cost airline Easyjet after allegations that the carrier refused service to passengers with disabilities who were flying alone.

Airline officials say they are simply complying with European safety regulations that require individuals to be able to leave a plane within 90 seconds in case of an emergency. As a result, the airline says on its website that passengers must be prepared to remove their seat belt, use an oxygen mask and move to the emergency exit independently if they wish to fly without accompaniment.

Officials at France’s Transportation Ministry, however, say the airline needs to find a way to accommodate people with disabilities as other businesses already do or it could face sanctions, reports the BBC. To read more click here.

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